People Development, CX and EX Training Across Borders
The Iwashiro Akihiro Official Site (MCSC) welcomes inquiries from businesses, schools, financial institutions and other organizations interested in customer experience (CX), employee experience (EX), hospitality, leadership and experiential learning.
We welcome discussions about programs in Japan as well as possible on-site lectures and training outside Japan, subject to feasibility, travel arrangements and applicable permissions. Our priority is to turn meaningful experiences into practical improvements in daily work.
Areas of Interest
- Customer experience and employee experience
- Leadership and management development
- Financial-institution customer relationships and staff development
- New employee development and team communication
- School exchanges and educational visits between Japan and Korea
- Experiential and cross-cultural learning
Tailored Planning
We discuss the organization’s objectives, participant profile, location, dates, interpretation needs and operational constraints before making a proposal. Prices, scope, contracting entity and travel arrangements are confirmed individually. No specific overseas event, partnership or availability is guaranteed.
Get in Touch
You may contact us even when your project is still at the planning stage. Please mention your organization, country, preferred language, approximate participant count and training objectives.
Our inquiry form is currently in Japanese. Please include your preferred language in your message; interpretation and the language of our reply will be confirmed individually. For school inquiries, please do not send students’ names, photographs or individual health information.
Discuss your training or exchange program (Japanese inquiry form)